Moreton Bay Pridefest | FAQS

FAQS

Ticketing

Is this an all ages event?

Sure is! Everyone is welcome into the general festival area, however, minors (under 18) must be accompanied by an adult at all times.

Please note, Drag Brunch and VIP Experience are strictly 18+ only.

Is PrideFest supporting any charities?

We sure are! headspace is our official charity partner to support LGBTIQA+ programs in Moreton Bay.

What time do the gates open?

Gates open at 1.30pm. Stage kicks off at 2pm.

What's included in my General Admission ticket?

With your General Admission ticket, you will get access into the festival (excluding Drag Brunch & VIP Area - extra tickets required) which includes the main stage entertainment.

What’s included in the VIP Ticket?
  • Priority entry into the festival
  • Access into the VIP Area from 5pm - 10pm
  • Food and beverage package that includes a grazing station and 4-hour drinks package (beer, wine and soft drink) between 6pm-10pm
  • Souvenir lanyard
  • The chance to meet and greet drag queens in the VIP area
What’s included in the Drag Brunch Club ticket?
  • Admission into Drag Brunch Club
  • Delicious grazing station
  • 2.5-hour drinks package (including mimosas, beer, wine, and soft drinks)
Do I have to buy a festival ticket if I have bought a ticket to the Drag Brunch?

Yes, you will need a General Admission (or VIP ticket) plus an add-on Drag Brunch ticket.

I am a carer, do I have to pay entry?

We're proud to be affiliated with the Companion Card program and have limited Companion tickets available for holders of a Companion Card, who require assistance from a companion or carer, to attend Moreton Bay PrideFest.

IMPORTANT - Please don't purchase your ticket online. To secure your matching Companion Card, please contact tickets@moretonbaypridefest.com.au directly. You will need to present proof of a ticket purchased, as well as a Companion Card number.

You will be issued a complimentary ticket. However, at the gate, you will be asked to present your Companion Card and Photo ID.

I haven’t received my ticket after purchasing online

Please contact tickets@moretonbaypridefest.com.au

Can I purchase at the gate?

We can't make any promises! If tickets don't sell out, there might be some tickets available however we wouldn't risk it if we were you - so we highly recommend purchasing online in advance (plus - you save money!). Tickets will be increasing by $5 at 10am on event day.

I can no longer attend, can I get a refund?

Sorry, no refunds, unless there are very very special circumstances (and these are at the absolute discretion of our Festival Director). Please note, as part of the ticketing terms of purchasing the ticket, no refunds are issued.

You can however pass your ticket on to a friend or family member. However, if you choose to do this, you MUST change the name on the ticket to the person who will be using it.

To do this, please contact tickets@moretonbaypridefest.com.au

Can I change the name on my ticket / transfer it to someone else?

Yes, you can transfer the name into someone else's up until 8th June. After this date, no transfers will be accepted.

Please contact tickets@moretonbaypridefest.com.au

How do I use my E-ticket to gain entry to the event?

On the day of the event simply take your e-ticket/s with you as you would for any event ticket. Please present your e-ticket for scanning on arrival at the entry gate.

Each person who has a ticket to the festival is required to have their own ticket when attending the event.Identification must be carried by all ticket holders with their name matching the name on the ticket.

If you are a pension card-holder, child or youth ticket you will be asked to provide appropriate ID. Do not give copies of your e-ticket to others. Entry will be denied if a duplicate ticket is presented for scanning at entry. Treat an e-ticket like cash.

I have purchased a ticket but now want to UPGRADE to a VIP experience. How do I do this?

Unfortunately, VIP has now sold out. Please contact the team at tickets@moretonbaypridefest.com.au

I have purchased a ticket but want to go to the Drag Brunch, can I do this?

Absolutely! You must purchase a General Admission Ticket (or VIP Ticket) PLUS a Drag Brunch ticket in addition.

I bought a ticket from someone else / online, can I use it?

No, we suggest you contact the seller and ask for a refund. We cannot guarantee that the ticket you have is the only copy of the ticket out there.

If a ticket is purchased from a third party, and does not scan at the gate, or match your name if you are asked to present ID, we cannot admit you and we cannot help you.

I don’t have a credit card, what can I do?

Please send us an email to tickets@moretonbaypridefest.com.au and we'll organise to take your details over the phone.

I’m under 18, do I have to go with an adult over 18?

Yes, you must be accompanied by an adult at all times.

Do students get a discount?

Yes! If you have a valid student card, you can purchase a Concession ticket at a discounted rate. You will be required to bring along your student card and Photo ID to show at the gate.

Do Pension Card Holders get a discount?

Yes! A valid Pension or Veteran Affairs card will receive a Concession discount. Please note, medicare or health care card is not acceptable. You will be required to bring along your valid concession card and Photo ID to show at the gate.

Will there be Auslan interpreters?

Yes! There will be Auslan interpreters on the Spill the Tea stage from 2:00pm-4:30pm and the main stage from 5:30pm-10pm. Look out for the blue flags near the front of house tent for viewing platforms.

Is the festival wheelchair accessible?

Yes! The festival has many wheelchair accessible activations. The site is mostly flat on grass, however there are a few hills, and the amphitheatre itself is sloped.

- To enjoy the live music the main stage amphitheatre has a dedicated accessible viewing area – look for the blue flags.

- The Rolla Bae Rollerskating Rink has options for wheelchair users

- All community stalls, support services & activations are accessible with the majority on grass.

- Glitter Station & DIY Beading Station on flat ground, on grass

- One Love DJ Stage & Dancefloor on grass

- Spill the Tea Workshop Stage is flat, on grass.

The Quiet Zone is flat, on grass.

Drag Brunch is accessible but in the amphitheatre on a slight slope

VIP Area is but in the amphitheatre so on a slight slope

Where are the accessible toilets located?

There are three accessible toilets across the event site located in the One Love Zone, amphitheatre and VIP area.

At the Festival

Are dogs / and or pets permitted at the event?

Unfortunately, no! We love our four-legged children, however, this event is not suitable for them and they will have to stay home (and miss out on the fun).

A registered service dog will be allowed entry.

Can I bring a chair with me?

Yes, you can bring a chair and a picnic rug.

Where is the event?
Is there parking onsite?
Is there a drop off zone?

Yes, there is a drop-off / pick-up zone.

Find out more about getting to the event here

What if it’s raining?

The event will go ahead rain, hail, or shine.

If in the unlikely circumstance, the event is cancelled due to inclement weather, we will be in touch and a partial refund will be issued.

Can I BYO food and drinks?

Yes, food and sealed water bottles ONLY will be permitted. Please note, bags will be checked by security.

Is there festival merchandise?

Absolutely! There will be limited edition Moreton Bay PrideFest shirts that will be available for purchase for $25 from the Information Tent.

Can I bring my camera?

Standard, non-professional cameras, mobile phones and tablets are fine to bring to the festival.

Video cameras, audio recorders, GoPros, drones, selfie-sticks, tripods and professional cameras are not. If you bring any of these in you risk them being confiscated.

Camera considered professional if it is over 250mm in strength and/or has a detachable lens. No go-pros

Are there ATMs onsite?

Sure will be

Are there pass-outs?

No pass-outs will be issued.

Can I smoke at the event?

There will be designated smoking areas. Smoking will only be permitted in these areas.

Will there be first aid onsite?

Yes, there will be first aid

Can I meet the artists?

The artists will not be doing public meet & greets. However, you might be lucky enough to win a competition that includes a meet & greet. Stay tuned on our socials.

Can I bring my own rollerskates for the Rolla Bae roller rink?

Yes you can! You can BYO skates/skate equipment, however you will just need to complete the Waiver upon arrival with the Rolla Bae team to participate in the rink. BYO full coverage socks (short ankle socks not permitted). Socks are available for purchase from Rolla Bae.

Get Involved

Can I volunteer?

Yep, you sure can! Volunteer applications are open now.

Find out more here.

Can I have a Market or Food at the festival?

Applications have now closed and stalls are finalised. We would love to see you next year!

I have a business and would love to sponsor, how do I get in touch with you?

We would love to chat with you! Get in touch with Belinda on 0411 543 356 or belinda@matchsticks.com.au

We’re a LGBTIQAP+ Charity / Program, can we have a stall?

We’d love to have you, and best of all, we will give you a stall for FREE if you meet our criteria.

Apply now

I'm a musician / in a band and would love to apply to play at PrideFest, can I?

Artist's applications have now closed.

Get in touch with us here.

Accessibility & Inclusivity

Is there accessible parking?

Yes, there is accessible parking available at Pine Rivers Park.

Find out more about getting to the event here

Will there be flash photography or strobing lights?

Yes, the concert will be using strobing lights and flash photography.

Will there be amplified sound?

Yes, very much so!

Is the Festival Precinct accesible?

Most of our precinct is accessible, excluding a few activations (such as rides). Although most of the festival is on grassy terrain, there are some parts of the venue are on a hill or gravel terrain.

Are there accesible toilets?

Yes, we have accessible toilets available.

Spill the tea?

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We acknowledge the Kabi Kabi, Jinibara and Turrbal people, the traditional custodians of the land on which our celebrations takes place, and we pay our respects to indigenous elders, past, present and emerging.