FAQS

Sure is! Everyone is welcome into the general festival area, however, minors (under 18) must be accompanied by an adult at all times.

Please note, the VIP Experience is strictly 18+ only.

Gates open at 1.00pm.

With your General Admission ticket, you will get access into the festival (excluding VIP Area - extra tickets required) which includes the Main Stage entertainment plus other areas including One Love Zone, Slay Lane, and Roller Bae Skate Rink.

We can't wait to celebrate with you and your family! The Family Pass includes 2 x Adult tickets and 2 x Child (10-17 years) tickets.

Note that children under 10 are free.

• Priority entry into the festival
• Access into the VIP Area from 1pm - 9pm
• Access to VIP toilets
• Access to VIP bar
• Premium furniture and seating
• A drink card including 4 x basic drinks (beer, wine, soft drink)
• The chance to meet and greet artists in the VIP area

The VIP area is located on the left-hand side of the stage so you can enjoy the Main Stage up close and personal, or kick back on premium furniture at the private VIP bar.

We're proud to be affiliated with the Companion Card program and have limited Companion tickets available for holders of a Companion Card, who require assistance from a companion or carer, to attend Moreton Bay PrideFest.

If you are after a Companion Card ticket, please complete your purchase then get in touch with our Customer Care Team - info@oztix.com.au to be issued with your Companion Ticket.

Please note, all eligible companion card holders will be asked to present their companion cards as proof of entry into the festival site.

Please contact Oztix customer support on 1300 762 545 or head to their customer support page here.

We can't make any promises! If tickets don't sell out, there might be some tickets available however we wouldn't risk it if we were you - so we highly recommend purchasing online in advance (plus - you save money!). Tickets will be increasing by $5 at 10am on event day.

Sorry, no refunds, unless there are very very special circumstances (and these are at the absolute discretion of our Festival Director). Please note, as part of the Ticketing Terms and Conditions of purchasing the ticket, no refunds are issued.

Tixel is a ticket resale partner with Oztix that you can access here to resell your tickets in an authorised and safe way.

Additionally, there is an option to purchase Booking Protect refund protection at the time of purchase through Oztix. This gives ticket purchasers the opportunity to apply for a full refund if certain unforeseen circumstances occur and they can no longer attend an event. You can find out more about the full process here.

Unless specified, tickets purchased via Oztix are not name specific. The details at the top of your ticket are for billing purposes only, these cannot be changed. Simply forward the ticket on to the person attending. If you encounter any difficulties, please contact the Oztix Customer Experience Team, or call them on 1300 762 545.

Please contact Oztix customer support on 1300 762 545 or head to their customer support page here.

Oztix and their resale parter Tixel are the only authorised ticket platforms for this event. If you bought from a third party, we suggest you contact the seller and ask for a refund. We cannot guarantee that the ticket you have is the only copy of the ticket out there.

If a ticket is purchased from a third party, and does not scan at the gate, and we can't authorise your ticket, we can't permit entry.

Please contact our ticketing team by emailing ticketing@mbrit.com.au and we'll organise to take your details over the phone.

Yes, you must be accompanied by an adult at all times.

Yes! If you have a valid student card, you can purchase a Concession ticket at a discounted rate. You will be required to bring along your student card and Photo ID to show at the gate.

Yes! A valid Pension or Veteran Affairs card will receive a Concession discount. Please note, medicare or health care card is not acceptable. You will be required to bring along your valid concession card and Photo ID to show at the gate.

Set times will be released on our website and social media in May ahead of the event.

Unfortunately, no! We love our four-legged children, however, this event is not suitable for them and they will have to stay home (and miss out on the fun).

A registered service dog will be allowed entry.

Yes, you can bring a chair and a picnic rug.

Pine Rivers Park, Strathpine.

Find out more about getting to the event here

Yes, however, it is limited.

Find out more about getting to the event here

Yes, there is a drop-off / pick-up zone.

Find out more about getting to the event here

The event will go ahead rain, hail, or shine.

If in the unlikely circumstance, the event is cancelled due to inclement weather, we will be in touch and a partial refund will be issued.

Yes, food and sealed water bottles ONLY will be permitted. Please note, bags will be checked by security.

Standard, non-professional cameras, mobile phones and tablets are fine to bring to the festival.

Video cameras, audio recorders, GoPros, drones, selfie-sticks, tripods and professional cameras are not. If you bring any of these in you risk them being confiscated.

Camera considered professional if it is over 250mm in strength and/or has a detachable lens. No go-pros

Sure will be

No pass-outs will be issued.

There will be designated smoking areas. Smoking will only be permitted in these areas.

Yes, we have trained and qualified first aid available at this event. If you are in need of assistance, please seek help from any event staff or volunteer for assistance.

The artists will be doing some doing public meet & greets in VIP. However, you might be lucky enough to win a competition that includes a meet & greet. Stay tuned on our socials.

Yes you can! You can BYO skates/skate equipment, however you will just need to complete the Waiver upon arrival with the Rolla Bae team to participate in the rink. BYO full coverage socks (short ankle socks not permitted). Socks are available for purchase from Rolla Bae.

In recognition of guests with sensory sensitivities, we have dedicated a Quiet Zone within the festival grounds. This area is specifically designed to provide a quiet environment, allowing individuals to retreat from the sensory stimulation of the event and recharge as needed. Our commitment is to ensure an inclusive and enjoyable experience for all attendees of PrideFest.

Yep, you sure can! Volunteer applications are open now.

Find out more here.

Yes, application are open now. Apply to get involved here.

We would love to chat with you! Get in touch with us here.

We’d love to have you, and best of all, we will give you a stall for FREE if you meet our criteria.

Apply now

Artist applications are open but close on the 16th Feb.

Apply now

Yes, there is accessible parking available at Pine Rivers Park.

Find out more about getting to the event here

Yes, the concert will be using strobing lights and flash photography.

Yes, there will be amplified music and sound, particularly around our stages and performance areas.

Most of our precinct is accessible, excluding a few activations. Although most of the festival is on grassy terrain, there are some parts of the venue are on a hill or gravel terrain.

Yes, we have accessible toilets available.

• Weapons of any kind
• Tents/shade structures
• Pepper spray/mace
• Alcohol
• Illicit Substances
• Fireworks & Flares
• Glass bottles
• Electric scooters, skateboards and bikes. Mobility devices and aids are fine.
• Any other items deemed to be unsuitable by event staff

Any person or persons found within the event area in the possession of any of the above items will be removed from the site. A refund will not be issued for your ticket.

Auslan interpreting services will be provided during some stage entertainment. Please check our full program for list of shows with these services.

Yes!

- To enjoy the live music the Main Stage amphitheatre has a dedicated accessible viewing area.

- The Rollabae Rollerskating Rink has options for wheelchair users

- All community stalls, support services & activations are accessible with the majority on grass.

The site is mostly flat on grass, however there are a few hills, and the amphitheatre itself is sloped.